Liten support

Signing in

Tracking does not require an account. To use an account, open Today → Settings → Account and choose Apple, Google or Continue with email. Email sign-in sends a link instead of asking for a password. Open the link on the iPhone with Liten installed, then confirm your email in the app.

If the email link opens in a browser, copy the original link from the email and use Account → Continue with email → “Link didn’t open the app?” to paste it. Check your spam folder if the email does not arrive. Only use a link that you requested. If sign-in still fails, contact support and describe the step that failed. Please do not send medication records or one-time sign-in links in a support email.

Subscriptions

Core tracking, history, reminders and CSV exports are free. Liten Plus covers PDF visit reports, recorded trends and injection-site summaries. Open Settings → Explore Plus to view or restore a purchase and reach Apple subscription management. Apple handles payments, cancellations and refunds through the App Store. Deleting a Liten account does not cancel an Apple subscription.

Export your records

1. Open the History tab in Liten.
2. Choose Export history near the top of the screen.
3. Select the free CSV export for dose history, weight entries or symptom entries. Share or save the file using the iPhone share sheet.

CSV exports contain the records available to that tracker on your device at the time of export. Review where you save or send the file, since it may contain sensitive health information.

Delete your account and data

Registered users can start deletion in Liten at Today → Settings → Account → Delete account. The app asks you to verify with your sign-in method and confirm. Export any records you want first. See the full deletion instructions, including what happens to an offline device or backup.

If you cannot access the app or your account, email support@nekturlabs.com with the subject “Liten account deletion.” We will explain how to verify ownership and help with the request. Do not email medical details to prove ownership.

Privacy questions

Read the privacy policy for how guest and registered records are handled, the providers used and your options. For a question about your own information, email support@nekturlabs.com.